We are pleased to announce one of the new positions we have added to our fleet of signature yachts. In order to provide unmatched service to MV ORIGIN customers, we now a concierge on board our newest luxury vessel.
MV ORIGIN welcomes María del Carmen in her position as ORIGIN’s Concierge. In addition to Benjamín Mora, María’s role is to provide our guests with first-class personal service and ensure they have an exceptional experience while in the Galápagos Islands with Ecoventura!
María del Carmen Peralta
Having worked in the Hospitality industry for nearly a decade, we are confident that María will be a true asset on the yacht. Prior to joining Ecoventura, María was the Coordinator of Events and Banquets at the prestigious The Hilton Colon Guayaquil hotel in Ecuador. She received her Masters in Business Administration from the Universidad Tecnológica Empresarial de Guayaquil and is fluent in Spanish, English, and French.
Within the Hospitality and Tourism industries, María’s is passionate about building her skills and expertise in Cruise Management – Having her on the ORIGIN is the perfect fit and we are honored to have her on our team!
What can you expect from María while on board the MV ORIGIN?
Concierge duties on board will include:
- To create a warm, friendly and safe environment for our guests on board at all times
- Assist our Captain with the welcome and farewell cocktails
- Maitre D’ and support in the dining room and during meals, especially to coordinate all dietary requests or allergies and preferences
- Supervise the cabin steward in the cleaning of the cabins, laundry service and all public areas of the vessel
- Maintain our library, books, videos and games, house computer and all sales from the boutique
- Inventory for all items for the hotel including the kitchen, bar, pantry and fitness center
- Maintain constant monitoring of any passenger’s needs during the cruise
- Coordinate with the guides for the daily activities of the guests, departure and arrival
- Oversee procedures for landing, luggage, comment cards, disembarkation, airport
María has been a member of the ORIGIN team for several weeks now and we look forward to continuing our relationship with her. We are excited to introduce you to María on your next trip to the Galapagos with us!