Dear Ecoventura Team,
Thank you for making our visit to the Galapagos, Oct. 22 – 29, aboard the Eric (Iguana Deck #10) a treasured memory. We chose to travel aboard the Ecoventura Eric for two reasons. We wanted the small group ratio of 10 passengers to one naturalist and we needed a three person cabin for our family of three. A friend and a relative each recommended the company they chose citing the wonderful wildlife experience they had. Travel companies assured us we would enjoy the wildlife and beauty of the Galapagos on any of the ships.
Our experience aboard the Eric exceeded our expectations.
We enjoyed the variety of the delicious food prepared by your talented chefs and anticipated the beautiful dinner presentation. Abel was friendly and caring and attentive to my dietary restrictions. With his direction I felt confident that I could enjoy my food without repercussions. The scheduled activities were carefully paced to maximize our interaction with nature. We enjoyed the overwhelming beauty of the islands on our hikes, panga rides in the mangroves, and on our snorkeling trips with our expert naturalists Fredy and Pepe. They exuded joy when sharing their wealth of knowledge. Their patience when answering our many questions was greatly appreciated. Our panga drivers Eduardo and Luis were admired masters at maneuvering for the best view and managing choppy water for safe landings and departures.
Maria was greatly appreciated for her cheerfulness and helpfulness when we departed and returned from our adventures. She impeccably maintained our cabins as if by magic.
Captain Ivan and Angel’s warm smiles and helpfulness were appreciated.
To sum up our experience with the crew, I can say that we felt that they worked well together and seemed happy to be there. The piece we felt from that made our experience very special. It is my hope that this is a reflection of being well compensated for dedicated service to Ecoventura. Our group of 19 passengers formed lasting bonds during our cruise. We enjoyed the conversations aboard and sharing the excitement of the wonders of the Galapagos. We greatly appreciated the “disconnect” from wi-fi and television and felt that “disconnect” promoted interaction which contributed to us feeling like a family by the end of the cruise. Having Gaston aboard for part of our cruise was an added bonus. He was evidence of your company’s commitment to excellence. I feel confident in recommending your company to family and friends because I feel assured that they will have the same quality of service and experience that my husband, daughter, and I had aboard the Eric.