Our guest experience

AUTHOR Melissa Sotomayor

All guests will maintain a social distance of at least 3 feet between themselves and other people including the crew.
A maximum of 8 guests, 2 crew members and 1 naturalist guide are allowed per zodiac for each transfer to maintain social distancing.

They will receive a hot hand towel with an alcohol-based hand sanitizer ingredient and their hand luggage, backpacks and bags will be gently sprayed with a disinfecting mist. Subsequently, guests will be accompanied to their cabins by the crew.

All cabin amenities will be disinfected prior to each cruise. Guests will receive a personal alcohol-based gel bottle and, to avoid any cross contamination, we have removed all paper and stationary from all cabins.
Hand-sanitizing stations will be placed throughout all social areas of our yachts, with additional signage throughout guest and staff areas to remind everyone of important health and hygiene protocols, such as handwashing and physical distancing.

During the welcome briefing the biosafety measures to be followed during the cruise will be explained. The briefings will be held at the main lounge and dining room to keep the distance and they will be short and precise. Instructions for activities will be placed in a glass frame in the main lounge.

For activities such as panga rides, glass bottom boat, snorkeling and guided walks a maximum of 8 guests, 1 crew member and 1 naturalist guide are allowed per zodiac.
Captains will be in contact with other vessels to avoid coinciding in locations at the same time to avoid agglomerations.